Zipnosis: Empowering health systems to launch their own branded virtual care service lines

Posted by | January 4, 2016

To kick-off the new year, we’re excited to announce a new partner company—Zipnosis.

Safeguard led Zipnosis’ $17 million Series A financing with participation from Ascension Ventures, a subsidiary of Ascension, the nation’s largest non-profit and Catholic health system; along with existing investors Fairview Health Services, Hyde Park Venture Partners, Arthur Ventures, Waterline Ventures and Omphalos Ventures.

Proceeds will be used to expand Zipnosis’ sales and marketing efforts and to accelerate product development.

Zipnosis is the first virtual care solution that empowers health systems to launch their own branded virtual care service line staffed with their own clinicians—maximizing the clinician’s time and ensuring clinically appropriate patient outcomes. Zipnosis guides health systems through clinical, marketing, compliance and operations workflows, and guarantees launch of their virtual care programs in just 60 days. Zipnosis’ white-labeled software integrates with a health system’s electronic medical record and patient portal, and allows health systems to serve both existing and new patients.

Zipnosis’ asynchronous platform mimics an in-person interaction between clinician and patient, gathering the necessary information for diagnosis and providing clinicians with appropriate treatment options. For patients, the user experience is seamless. The patient simply logs into the health system’s branded virtual care site and completes a short, dynamic online interview that gathers information about the patient’s condition. Then, behind the scenes, Zipnosis’ algorithm of triage tools sends the interview to the appropriate clinician within the health system for diagnosis and treatment. The clinician is presented with structured information that facilitates a diagnosis and treatment decision in about two minutes, delivering the most efficient virtual care encounter on the market. The clinician can triage the patient with a phone or video visit for more information, if necessary. When appropriate, the clinician can e-prescribe medication to be sent to the patient’s pharmacy of choice. The patient is guaranteed a response in under an hour.

Currently, Zipnosis offers virtual care for more than 90 conditions and is expanding into chronic care conditions. In addition, Zipnosis currently works with approximately 17 health system customers including Fairview Health Services, University of Alabama-Birmingham, Group Health, and John Muir Health.

We’re look forward to partnering with the Zipnosis team to support its disruptive platform as it works to expand affordable access to care.

Already we’ve received great coverage of the announcement:

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